Talking to Strangers

Talking to Strangers

What We Should Know about the People We Don’t Know

by Malcom Gladwell

  • Why read?

    Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers — and why they often go wrong. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. Gladwell brilliantly argues that we should stop assuming, realize no one’s transparent and understand that behavior is tied to unseen circumstances.

    400 pages, Little, Brown and Company 2019

  • Information

    Disciplines

    Product Management User Research Design

    ASIN

    B07NJCG1XS

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