7 Must-Read Books on Jobs To Be Done
Customers are not interested in an interaction with you, your company, or even your product. Customers need to get a job done, and they will “hire” your product to do that job. Jobs-to-be-Done is more than just a framework or exercise, but a way of thinking about how you organise yourself around, and respond to, customer needs. This collection shares the best books on Jobs-to-be-Done, so you can create products that your customers will hire.
Intercom on Jobs-To-Be-Done
Why read?
Customers are not interested in an interaction with you, your company, or even your product. Customers need to get a job done, and they will “hire” your product to do that job. Jobs-to-be-Done is more than just a framework or exercise, but a way of thinking about how you organise yourself around, and respond to, customer needs. This collection shares the best books on Jobs-to-be-Done, so you can create products that your customers will hire.
73 pages, rec0JKaMhx3eENVIB 2016
The Jobs To Be Done Playbook
Why read?
These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn’t a nice–to–have, it’s a strategic imperative.
The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.
180 pages, rechkIGwjfF9wTe0I 2020
Jobs to Be Done
Why read?
Successful innovation doesn’t begin with a brainstorming session — it starts with the customer. So in an age of unlimited data, why do more than 50% of new products fail to meet expectations? The truth is that we need to stop asking customers what they want, and start examining what they need.
First popularized by Clayton Christensen, the Jobs to be Done theory argues that people purchase products and services to solve a specific problem. They’re not buying ice cream, for example, but celebration, bonding, and indulgence.
224 pages, rechdtrJnAXSJ8NyY 2016
When Coffee and Kale Compete
Why read?
A Job to be Done is the process a consumer goes through whenever she aims to transform her existing life-situation into a preferred one, but cannot because there are constraints that stop her. When Coffee and Kale Compete by Alan Klement helps you become better at creating and selling products that people will buy.
227 pages, CreateSpace Independent Publishing Platform 2018
Jobs to Be Done
Why read?
Successful innovation doesn’t begin with a brainstorming session — it starts with the customer. So in an age of unlimited data, why do more than 50% of new products fail to meet expectations? The truth is that we need to stop asking customers what they _want, _and start examining what they need.
First popularized by Clayton Christensen, the Jobs to be Done theory argues that people purchase products and services to solve a specific problem. They’re not buying ice cream, for example, but celebration, bonding, and indulgence.
224 pages, AMACOM 2016
The Jobs-to-be-Done Handbook
Why read?
This book is for the Jobs-to-be-Done student and practitioner alike, who may already have a grasp of the concepts. This book is your go-to reference for quickly referring to any of the concepts or processes, so that you can be effective in a flash.
66 pages, recwsy5wZ7QpnSx3Q 2014
Agile Retrospectives
Why read?
Derby and Larsen show you the tools, tricks, and tips you need to fix the problems you face on a software development project on an on-going basis.
178 pages, rechtcdcwIpIhAo0l 2006