Words That Work

Words That Work

It's Not What You Say, It's What People Hear

by Dr. Frank Luntz

  • Why read?

    The nation’s premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country

    In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like “The Ten Rules of Successful Communication” and “The 21 Words and Phrases for the 21st Century,” he examines how choosing the right words is essential.

    368 pages, Hachette Books 2008

  • Information

    Disciplines

    Leadership

    Tags

    Communication

  • About us
    Reading is a fantastic way to learn. Books can take you into areas and places you’ve never been before, they can teach you from failures and successes, and they can tell you thrilling stories about people, products, and teams. With the PM Library, we help you explore new books and topics around tech, business and design because we believe reading is essential to building better products and growing in our careers.
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